Returns or Exchanges

Kasda on-line store sells high quality products by the best Israeli and worldwide brands.
We hope you will really enjoy our items!

In case you are not satisfied about some products you can return or exchange the ones.

Yep. Returns, happen. It’s ok! We want satisfied customers so, glance over these instructions and give us to know.

• Take note of your order number and the condition of the items, we accept items in their original packaging unopened
• No explanation needed, simply email us and give us the order number and which item you’re returning
• Pop the item in the mail to us or return your order our warehouse. When we get them we’ll contact you – and refund you the value of the item

Warehouse Address

קסדה
מחסנים #321
קומה 3
תל גיבורים 5
תל אביב

Kasda
Warehouse #321
3 floor
Tel Giborim st 5
Tel Aviv

Opening Hours (Returns only)
Sunday – Thursday
9:30 – 17:30
First hour free parking

* we can not refund shipping costs
** you may return items within 14 days of delivery for a full refund or exchanging
*** In some cases you may be charged up to 5% restocking fees even if you return the item in original condition